Services
What We do
Commercial Strategy & Transformation
We provide hands-on support to reshape and strengthen your commercial approach. Whether you’re responding to budget pressures, structural changes or underperforming services, we help you realign your operating model, define clear commercial objectives, and implement practical solutions that stick.
Our work includes:
- Reviewing and redesigning commercial functions, roles and processes
- Identifying and realising cost savings without compromising quality
- Developing commissioning strategies and commercial governance models
- Supporting restructures, insourcing/outsourcing decisions and TUPE processes
- Embedding new ways of working and building internal capability to sustain change
We work alongside your teams, bringing clarity, pace and structure — so that transformation delivers not just plans, but real impact.
Contract & Supplier Management
We support you in managing contracts that deliver real value — not just compliance. With increasing pressure on budgets and outcomes, strong supplier management is essential to ensure performance, accountability and continuous improvement.
Our services include:
- Designing and embedding contract management frameworks, KPIs, and review cycles
- Running performance and risk reviews, including service improvement planning
- Supporting the mobilisation and transition of new contracts
- Managing contract variations, extensions and re-tender decisions
- Advising on underperformance, escalation, and contractual remedies
- Ensuring alignment with organisational objectives, service specifications and governance processes
We help clients get beneath the surface of service delivery, working across teams to strengthen oversight, improve relationships and protect public value. Whether you’re dealing with high-risk contracts, critical suppliers, or routine monitoring, we bring structure and commercial insight to help you stay in control.
Procurement & Tendering
We offer end-to-end procurement support that balances compliance with commercial impact. Whether you’re working within public sector regulations or navigating private sector procurement cycles, we help design and deliver processes that are robust, proportionate and outcomes-driven.
Our services cover the full procurement lifecycle, including:
- Market engagement and early supplier involvement
- Drafting specifications, evaluation criteria and method statements
- Developing compliant ITTs, RFQs and tender packs
- Managing the evaluation process, moderation, clarifications and supplier feedback
- Supporting award decisions, contract finalisation and mobilisation
For public sector clients, we ensure full alignment with the Public Contracts Regulations 2015, Procurement Act 2023 requirements and the Provider Selection Regime (for health-related services). We understand the nuances of transparency, proportionality and value-for-money obligations — and how to balance these with real-world delivery constraints.
For private sector clients, we offer fast, structured procurement that protects commercial risk, ensures fairness and gets results quickly.
Whether you’re commissioning a complex service, selecting delivery partners or running mini-competitions under a framework, Crossview Commercial will help you get it right — first time, on time.
Process Review & Improvement
We help organisations work smarter by identifying inefficiencies, bottlenecks, and duplication across commercial, operational and governance processes. Our approach is practical and grounded in real-world delivery — focused on improving flow, accountability and outcomes, not adding bureaucracy.
Our work includes:
- Mapping and analysing current processes across procurement, contract management, grant oversight and commissioning
- Identifying friction points, duplication, delays and gaps in control or assurance
- Redesigning workflows to improve clarity, speed and accountability
- Streamlining decision-making and approval pathways
- Implementing practical tools like RASCI models, Power Automate flows and SharePoint-based trackers
- Supporting change adoption through clear documentation, guidance and staff engagement
Whether you’re preparing for a restructure, embedding a new operating model, or simply trying to reduce delays and improve oversight, we bring structure, challenge and proven tools to help you make it work.
The result? Clearer processes, faster delivery, stronger control — and more time for your teams to focus on what really matters.
Training & Capability Building
We equip teams with the knowledge, tools and confidence to manage commercial responsibilities effectively. Whether you’re looking to address specific skills gaps or embed long-term capability, we design and deliver tailored training that’s grounded in real-world application — not just theory.
Our offer includes:
- Bespoke training sessions on procurement, contract management, commercial governance and grant oversight
- Delivery options from 1:1 coaching to full team workshops or modular learning programmes
- Support with onboarding new commercial roles or rolling out new frameworks
- Practical toolkits, templates and process walkthroughs to embed learning
- Specialist support aligned to Public Contracts Regulations 2015, Procurement Act 2023 and local policies
- Evaluation and feedback to ensure learning translates into improved performance
We also support organisations to develop internal guidance, role profiles and decision-making tools — helping to ensure that commercial capability is sustainable and embedded across the business.
Whether your teams are new to commercial activity or need a confidence boost in navigating complexity, Crossview Commercial makes learning accessible, engaging and effective.
Free Discovery Call
Let’s Talk About Your Commercial Challenges
Whether you need support with a one-off procurement, ongoing contract delivery or a wider transformation project, we’re here to help. Get in touch to arrange a free initial consultation and explore how we can work together.
